Facebook Suffers From The Largest Decline In Customer Satisfaction, According...
How satisfied are you with the burgeoning if not overwhelming social media these days? The American Customer Satisfaction Index (ACSI), in partnership with customer experience analytics firm Foresee,...
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Updated FIT Radio Matches Music To Your Workout More Efficiently
Apps can only get smarter. Now imaging an app that can match music to your workout for you. "FIT Radio is a music app that's specifically tailored for people who want to move their bodies," said...
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Top of the Twitter (Food) Chain : Chicago Edition
So this begins a new weekly series of posts of 10 to follow on Twitter because, obviously, #FF aren’t enough for us here at SocialTechPop. Welcome to a highly subjective, although no less worthy list...
View ArticleBook Review: The Tao of Twitter
“The Tao of Twitter: Changing Your Life and Business 140 Characters at a Time” from educator and business consultant Mark W. Schaefer is a quick read about the value of building connections rather than...
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STP Twitter Giveaway: Win Serif WebPlus X6
SocialTechPop has teamed up with Serif, the award-winning design, publishing and creative software developer, to give away two copies of their WebPlus X6 (price: $99.99 each--no, you can't just win...
View ArticleWhy the Social Media Revolution Is About to Get a Little Less Awesome
Social media, quack..quack..quack. The Facebook IPO continues to go down as a train wreck for investors and sign of confusion for social media. For those on the inside of the IPO, investing in Facebook...
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Surprise! China Has The Largest Number Of Active Twitter Users
It even surprised the Chinese themselves when the GlobalWebIndex in its 2012 report showed that China now has 35.5 million active Twitter users, outpacing India and the United States on the global...
View ArticleJustin Timberlake’s Myspace Experiences a Major Revenue Roadblock
The recently re-launched Myspace.com social network which originally rose to prominence on the pre-Facebook Web is facing a potential legal issue which could severely impact its revenue and potential...
View ArticleIs Google+ Better for Business than Facebook or Twitter?
In the world of social networks, innovation can quickly change the field of frontrunners -- remember LiveJournal? We just saw it again as Google+ overtook Twitter to claim the No. 2 spot behind...
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American Airlines Twitter Apology Spree
Browsing through my twitter feed today it seems that a key computer system for American Airlines isn't working, as the airline said on its Twitter account today. The reservation and booking tool known...
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Internet IPOs: Where are they now?
In November 2013, Twitter raised 1.8 billion on the New York Stock Exchange (NYSE) to become the second largest Internet IPO of all time after Facebook, overtaking global giants like Google, Yandex and...
View ArticleBook Your Next Flight Via Facebook or Twitter
As the first airline in the world, KLM Royal Dutch Airlines has developed a method of payment which enables customers to pay via social media. Customers using Facebook or Twitter to book or rebook a...
View ArticleWhich Social Media Platforms are Right for You?
If you want to be visible in today’s marketplace, you absolutely must have a presence on social media. But there are so many from which to choose nowadays! In addition to the biggies like Facebook and...
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Avoid These Social Media Rookie Mistakes
Eighty-nine percent of marketers believe that their social media efforts have generated more exposure for their businesses, according to data from a Social Media Examiner study. Companies say they are...
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Twitter Turns 8 : Brands Still Struggle to Measure ROI
Despite a successful IPO, brands using Twitter to boost marketing efforts are still uncertain as to Twitter’s true value. According to a recent survey conducted by Social Media Marketing University...
View ArticleRing Up Holiday Sales with Twitter: Five Tips for a #jollyholiday Campaign
The holidays are here, and businesses everywhere are working to attract shoppers to their stores. And with nearly $617 billion in estimated sales (Shop.org), it’s no surprise that businesses are...
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5 ways to stand out in a 140-character Twesume
How can you tweet your way to find a new job? It’s simple…create a Twesume and let it work for you! Twesume, the latest buzzword in the recruitment industry is a short resume with 140 characters or...
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